As an internationally operating company, Scandinavian Handles searched for a solution to manage international procurement, bring visibility to stock and inventory and connect data from different systems and online POS (Point-of-Sale) in real-time.
For every e-commerce, it is crucial to provide the best customer experience: Starting from customer’s filtering the online product catalog to:
- Making an order
- Tracking the order
- Receiving the goods
One the back-end side of things, the business should ensure a proper data flow across the stakeholders to manage the supply chain and procurement: inventory demand forecasting, purchasing & order management, invoicing, record keeping, and this is where the Frends Integration Platform has stepped in. Frends assists Scandinavian Handles in optimizing their most critical business operations and integrating all their systems: ERP, CRM, Webshop software, CMS, Marketing & Sales tools.